Family and friends may check on a patient's condition by calling 513.559.2140 for a brief condition report, unless the patient asks that this information be withheld. Deaconess respects the privacy rights of each patient. Any additional personal information about medical records must come from the physician, and this information is usually only available to designated family members. Deaconess holds patient information in highest regard and protects the confidentiality of each patient's medical record.